Delivery
We currently offer shipping services to the European Union and the United Kingdom.
It takes an average of one week for an order to reach your home. We offer two shipping options: standard delivery or tracked delivery.
Return Policy
You can return most new, unopened items within 30 days of delivery for a full refund. We will also cover the cost of returns if the return is the result of an error on our part (receipt of an incorrect or faulty item, etc.).
Your refund will be provided within four weeks of your parcel being handed over to the returns carrier, but in many cases you will receive your refund earlier. This period includes the delivery time for us to receive your return from the sender (5-10 working days), the time for us to process your return once we have received it (3-5 working days) and the time for your bank to process our refund request (5-10 working days).
If you need to return an item, please contact us (using the contact form below) with your order number and details of the product you wish to return. We will promptly provide you with instructions on how to return the items in your order.